l89i Privacy Policy

Introduction

Welcome to l89i, Bangladesh's trusted online casino and sports betting platform. At l89i, we are committed to protecting the privacy and personal data of every player who registers and uses our services. This Privacy Policy explains in plain language what information we collect, why we collect it, how we use and protect it, and what rights you have over your own data.

By accessing or using l89i's website and services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform. This policy applies to all users of l89i, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Information We Collect

l89i collects personal information to operate our platform securely, verify player identities, process payments, and deliver a high-quality gaming experience. We collect two broad categories of information:

Information You Provide Directly

• Full name, date of birth, and nationality for KYC identity verification
• Email address and mobile phone number used during account registration
• Residential address in Bangladesh (city, district, postal code)
• Government-issued ID documents uploaded for account verification
• Payment account details including bKash, Nagad, Rocket, Upay, Visa, and Mastercard information

Information Collected Automatically

• IP address, device type, browser type, and operating system details
• Session data including login timestamps, pages visited, and games played
• Cookies and similar tracking technologies that help us personalise your experience
• Transaction history including deposit amounts, withdrawal requests, and bonus usage

How We Use Your Information

l89i uses the personal data we collect for specific, legitimate purposes directly related to operating a secure and fair gaming platform for Bangladesh players. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

• Account creation and ongoing identity verification (KYC) to confirm you are 21 or older
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card payment gateways
• Delivering customer support, resolving disputes, and responding to your enquiries
• Sending important account notifications, security alerts, and service updates by email or SMS
• Detecting, preventing, and investigating fraud, money laundering, and unauthorised account activity

Legal Basis for Processing

l89i processes your personal data on the following legal grounds: (a) Contractual necessity — processing is required to fulfil our obligations to you as a registered user and to provide the gaming services you have requested; (b) Legal obligation — we are required to verify player identities, maintain transaction records, and cooperate with anti-money-laundering compliance standards; (c) Legitimate interests — we process certain usage and technical data to maintain platform security, prevent fraud, and improve our services; (d) Consent — where we send promotional communications or use optional analytics cookies, we will request your explicit consent.

You have the right to withdraw your consent at any time for processing activities that rely on consent as their legal basis. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Cookies and Tracking Technologies

l89i uses cookies and similar technologies on its website to provide core platform functionality, remember your preferences, and analyse how our services are used. You can manage your cookie preferences through your browser settings at any time.

Essential Cookies

These cookies are strictly necessary for the l89i platform to function. They manage your login session, maintain account security, enable payment processing, and allow you to navigate between pages without repeatedly logging in. You cannot opt out of essential cookies while using our services.

Analytics Cookies

With your consent, we use analytics cookies to understand how players interact with our site — which games are most popular, how long sessions last, and where users encounter difficulties. This data helps us improve the platform experience for all Bangladesh users. Analytics cookies collect anonymised or pseudonymised data only.

Marketing Cookies

Marketing cookies are only activated with your explicit consent. These allow us to show you relevant promotional content for l89i bonuses, cricket betting offers, and slot promotions. You may withdraw consent for marketing cookies at any time through your account settings or browser preferences.

Data Sharing and Third Parties

l89i does not sell, trade, or rent your personal information to unaffiliated third parties. However, to operate our platform effectively and maintain legal compliance, we share certain data with a limited set of trusted partners:

• Payment processors including bKash, Nagad, Rocket, Upay, Visa, and Mastercard gateways — solely to complete your deposit and withdrawal transactions
• Identity verification (KYC) service providers who help confirm your age and identity — mandatory for all players
• Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe) who require session data to deliver and audit gameplay
• Regulatory authorities and law enforcement agencies when legally required to disclose information in connection with fraud investigations, anti-money-laundering obligations, or court orders

Data Security

l89i implements industry-standard security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes SSL (Secure Socket Layer) encryption on all data transmissions, secure password hashing, two-factor authentication options, and regular security audits of our systems and databases.

While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is completely secure. In the unlikely event of a data breach that affects your personal information, l89i will notify affected users promptly and take immediate remedial action in accordance with applicable data protection standards.

Your Privacy Rights

l89i respects your rights over your own personal data. As a registered user of our platform, you have the following rights, which you may exercise at any time by contacting our support team at [email protected]:

• Right of access — you may request a copy of all personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate or incomplete personal data
• Right to erasure — subject to legal retention obligations, you may request deletion of your personal data
• Right to restrict processing — you may ask us to limit how we use your data in certain circumstances
• Right to data portability — you may request your data in a structured, machine-readable format for transfer to another service

Data Retention

l89i retains your personal data for as long as your account remains active and for a period thereafter as required by applicable anti-money-laundering regulations and financial record-keeping obligations. Typically, account and transaction records are retained for a minimum of five years following account closure.

Marketing Data

If you have opted in to receive promotional communications from l89i, we will retain your contact preferences until you unsubscribe or withdraw consent. You may opt out at any time by contacting support or adjusting your account notification settings.

Account Closure

Upon account closure or permanent self-exclusion, l89i will anonymise or delete your personal data within a reasonable timeframe, except where retention is required by law or where data is needed to resolve outstanding disputes, enforce our terms, or prevent fraud.

Children and Age Restrictions

l89i is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years old, you are not permitted to register an account or use any services on the l89i platform. If we become aware that a user under the age of 21 has registered, we will immediately close that account and delete all associated personal data.

Parents or guardians who believe their child may have accessed l89i without authorisation are encouraged to contact our support team immediately at [email protected] so we can take prompt action.

Changes to This Privacy Policy

l89i reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, our business practices, or platform features. When material changes are made, we will notify registered users via email or a prominent notice on the l89i website at least 14 days before the changes take effect.

Your continued use of the l89i platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we are protecting your information.